Support Notification - Initial - Slowness in Agency Integrator

Incident Report for iPipeline

Resolved

Additional monitoring has shown that the intermittent performance issues with Agency Integrator have been resolved.

Thank you for your patience and understanding in this matter.

- The iPipeline Support Team

Posted Mar 04, 2025 - 22:52 EST

Monitoring

We have resolved the issue causing the intermittent Agency Integrator latency. We are monitoring to ensure that systems are operating normally.

We appreciate your patience while we worked through the issue.

- The iPipeline Support Team

Posted Mar 04, 2025 - 17:09 EST

Investigating

We are currently receiving reports that some customers are experiencing intermittent latency while using Agency Integrator. We are investigating this issue and further updates will be provided as we have more details.

- The iPipeline Support Team

Posted Mar 04, 2025 - 16:29 EST

This incident affected: Agency Integrator.