All Systems Operational

Uptime over the past 90 days. View historical uptime.
AFFIRM for Annuities Operational
AFFIRM for Life Operational
Agency Integrator Operational
AlphaTrust - Embedded Operational
AlphaTrust - SaaS Operational
Data Feeds Operational
DocFast Operational
FormsPipe Operational
IFS Operational
iGO Operational
iGO Client Collaboration Operational
Illustrations Operational
InsureSight Operational
Laser App Operational
Quote Operational
Portals and Tools Operational
Resonant Operational
WealthServ Insurance Operational
WealthServ Investments Operational
XRAE Operational
XRAE Lite Operational
iGO Evolve Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
AlphaTrust Signature performance
Resolved - We have not observed any further issues, and the servers are operating at normal performance levels.
We will close the incident base on our observation.

- iPipeline Support
Jan 17, 20:19 EST
Monitoring - The team has remediated the server performance issue caused by a degraded internal service. Services have returned to normal, and we will continue to monitor the environment.

- iPipeline Support
Jan 17, 15:12 EST
Investigating - We are currently investigating performance issues related AT Embedded signature process.

Next Upate 4 PM

- iPipeline support
Jan 17, 14:31 EST
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Support Notification - Initial
Resolved - We have resolved the access issue with WealthServ Investments. We are monitoring to ensure that systems are operating normally.

We appreciate your patience while we worked through the issue.

- The iPipeline Support Team
Jan 8, 16:17 EST
Investigating - We are currently receiving reports that some customers are unable to access WealthServ Investments. We are investigating this issue and further updates will be provided as we have more details.

- The iPipeline Support Team
Jan 8, 15:41 EST
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Quoting Tool, Calcstorm, and FormsPipe - Issues Accessing and Using
Resolved - The issue has been resolved, and system connectivity has been fully restored. Services are operating normally.

- iPipeline Support
Jan 6, 22:56 EST
Identified - We believe we have identified the nature of the error and have engaged our hardware vendor for help in resolving it. Next update in approximately 2 hours, if not resolved sooner.
Jan 6, 20:39 EST
Update - We continue to investigate the cause of the issue affecting Quoting, Calcstorm, and FormsPipe. Next update will be in 2 hours.
Jan 6, 18:03 EST
Update - We continue to investigate this issue. We have also received reports that FormsPipe may also be affected and and are reviewing a possible relationship there.
Jan 6, 15:44 EST
Update - We have gathered additional information and believe we are closer to isolating the issue and a resolution. Another update will be provided in an hour, or earlier if we are able to resolve the issue
Jan 6, 14:13 EST
Update - We are continuing our investigation of this issue and have enlisted the help of all available and relevant resources to identify and resolve this as quickly as possible.
Jan 6, 13:02 EST
Investigating - We are currently receiving reports that customers are experiencing issues trying to access and use the Term Quoting tool.  We are investigating this issue and further updates will be provided as we have more details.

- The iPipeline Support Team
Jan 6, 11:28 EST
Jan 5, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage