iPipeline External Communication Status

All Systems Operational

AFFIRM for Annuities Operational

AFFIRM for Life Operational

Agency Integrator Operational

AlphaTrust - Embedded Operational

AlphaTrust - SaaS Operational

Data Feeds Operational

DocFast Operational

FormsPipe Operational

IFS Operational

iGO Operational

iGO Client Collaboration Operational

Illustrations Operational

InsureSight Operational

Laser App Operational

Portals and Tools Operational

Resonant Operational

WealthServ Insurance Operational

WealthServ Investments Operational

XRAE Operational

XRAE Lite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

Users are unable to access Multiple ipipeline Systems- PROD

Resolved - The authentication service is fully operational, and users can access iPipeline systems without issues. We will continue monitoring to ensure stability.

- iPipeline Support
Sep 8, 12:00 EDT

Update - We are seeing improvements and have confirmed that users are able to access our systems. While some performance degradation may still occur as the system fully recovers, our team is actively monitoring.

- iPipeline Support
Sep 8, 11:34 EDT

Update - We are continuing to work with the team. Further investigation is in progress, and we will provide timely updates.

-iPipeline Support
Sep 8, 11:03 EDT

Monitoring - We identified a recent update to the authentication service as the cause of performance degradation and access issues. The update has been rolled back, and the system is now stable and performing normally. We continue to monitor the service closely.

- iPipline Support
Sep 8, 10:50 EDT

Investigating - We are aware that users are unable to access iPipeline systems. Our team is actively investigating the issue.

-- iPipeline Support
Sep 8, 10:09 EDT

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.