All Systems Operational
AFFIRM for Annuities Operational
AFFIRM for Life Operational
Agency Integrator ? Operational
AlphaTrust - Embedded Operational
AlphaTrust - SaaS Operational
Data Feeds Operational
DocFast Operational
IFS Operational
iGO Client Collaboration Operational
iGO Operational
Illustrations Operational
InsureSight Operational
Laser App Operational
Portals and Tools Operational
Resonant Operational
WealthServ Insurance Operational
WealthServ Investments Operational
XRAE Operational
XRAE Lite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - The hotfix was successfully deployed at 10 PM EST and the WealthServ Team has confirmed the functionality is working as expected.

-- The iPipeline Support Team

Nov 12, 06:37 EST
Monitoring - Technical investigation concluded that the issue was injected over the weekend by the recent WealthServ platform release to Production. A hotfix has been created and has passed testing. It has been scheduled for deployment to Production at 10pm eastern this (Mon 11-Nov) evening.

Additional updates will be communicated accordingly.

-- The iPipeline Support Team

Nov 11, 14:13 EST
Identified - WealthServ Customers are receiving a "Document Server is not set up" error message when accessing Policy Emails in WealthServ. This is impacting Customers ability to see and retrieve documents associated with policies.

-- The iPipeline Support Team

Nov 11, 10:08 EST
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.