All Systems Operational

AFFIRM for Annuities Operational
AFFIRM for Life Operational
Agency Integrator Operational
AlphaTrust - Embedded Operational
AlphaTrust - SaaS Operational
Data Feeds Operational
DocFast Operational
FormsPipe Operational
IFS Operational
iGO Operational
iGO Client Collaboration Operational
Illustrations Operational
InsureSight Operational
Laser App Operational
Quote Operational
Portals and Tools Operational
Resonant Operational
WealthServ Insurance Operational
WealthServ Investments Operational
XRAE Operational
XRAE Lite Operational
iGO Evolve Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Resolved - All cases are moving through the system as expected, and no new occurrences of the issue have been observed. With system stability confirmed, we are closing the incident.

- The iPipeline Support Team

Feb 7, 10:19 EST
Monitoring - The code fix has been successfully deployed to production, and case submissions have been re-enabled for affected customers. We will continue to closely monitor the environment to ensure stability.

- The iPipeline Support Team

Feb 7, 06:09 EST
Update - The team has paused case transmissions for affected customers to limit further impact. We are actively working to deploy a fix overnight, pending successful validation.

- The iPipeline Support Team

Feb 6, 19:25 EST
Update - We have identified a fix and are in the final stages of validation. Once validation is complete, we will proceed with the production release and share the timeline.

- The iPipeline Support Team

Feb 6, 16:05 EST
Identified - We have identified an issue whereby the time stamps on e-Signatures for select carriers are offset by 5 hours from the normally expected value. We will be reaching out individually to impacted carriers to discuss ongoing mitigation.

We are developing and testing a fix for the underlying condition causing this problem and further updates will be provided as we have more details and timeline.

- The iPipeline Support Team

Feb 6, 14:59 EST
Feb 6, 2026
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Resolved - This issue has been resolved. Customers are able to access WealthServ Investments and Insurance.

--The iPipeline Team

Feb 2, 17:50 EST
Update - We are continuing to investigate this issue. Customers are not able to access WealthServ Investments and WealthServ Insurance.

There is currently no ETA on a resolution.

A further update will be provided by 6 PM ET

--The iPipeline Team

Feb 2, 17:12 EST
Update - We are continuing to investigate an issue with WealthServ Investments and WealthServ Insurance. At this time Customers are unable to access these applications.

We apologize for the inconvenience.

A further update will be provided within the hour.

--The iPipeline Team

Feb 2, 16:01 EST
Investigating - We are currently experiencing an issue with WealthServ Insurance and WealthServ Investments. Customers may not be able to access these systems at this time.

We are working on resolving this issue as quickly as possible.

A further update will be provided within the hour.

--The iPipeline Team

Feb 2, 15:37 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.