Resolved -
This incident has been resolved.
May 4, 13:54 EDT
Investigating -
We have resolved the sso access issues. We are monitoring to ensure that systems are operating normally.
We appreciate your patience while we worked through the issue.
- The iPipeline Support Team
May 4, 13:50 EDT
Monitoring -
We have deployed the fix. Confirmations have been received, and we will continue to monitor.
May 4, 13:22 EDT
Identified -
We are currently experiencing an issue where users attempting to log in via Single Sign‑On (SSO) may encounter an Error 500 during authentication. As a result, affected users may be unable to access the application. Our engineering team has identified the cause and is actively working on a fix. We are validating authentication services and related dependencies to restore full SSO functionality as quickly as possible.
May 4, 12:28 EDT