iPipeline Status

All Systems Operational

AFFIRM for Annuities Operational

AFFIRM for Life Operational

Agency Integrator Operational

AlphaTrust - Embedded Operational

AlphaTrust - SaaS Operational

Data Feeds Operational

DocFast Operational

IFS Operational

iGO Client Collaboration Operational

iGO Operational

Illustrations Operational

InsureSight Operational

Laser App Operational

Portals and Tools Operational

Resonant Operational

WealthServ Insurance Operational

WealthServ Investments Operational

XRAE Operational

XRAE Lite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

WealthServ - Document Server not set up

Resolved - The hotfix was successfully deployed at 10 PM EST and the WealthServ Team has confirmed the functionality is working as expected.

-- The iPipeline Support Team
Nov 12, 06:37 EST

Monitoring - Technical investigation concluded that the issue was injected over the weekend by the recent WealthServ platform release to Production. A hotfix has been created and has passed testing. It has been scheduled for deployment to Production at 10pm eastern this (Mon 11-Nov) evening.

Additional updates will be communicated accordingly.

-- The iPipeline Support Team
Nov 11, 14:13 EST

Identified - WealthServ Customers are receiving a "Document Server is not set up" error message when accessing Policy Emails in WealthServ. This is impacting Customers ability to see and retrieve documents associated with policies.

-- The iPipeline Support Team
Nov 11, 10:08 EST

Nov 11, 2024

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.