All Systems Operational

AFFIRM for Annuities Operational
AFFIRM for Life Operational
Agency Integrator Operational
AlphaTrust - Embedded Operational
AlphaTrust - SaaS Operational
Data Feeds Operational
DocFast Operational
FormsPipe Operational
IFS Operational
iGO Operational
iGO Client Collaboration Operational
Illustrations Operational
InsureSight Operational
Laser App Operational
Quote Operational
Portals and Tools Operational
Resonant Operational
WealthServ Insurance Operational
WealthServ Investments Operational
XRAE Operational
XRAE Lite Operational
iGO Evolve Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 12, 2026

No incidents reported today.

Apr 11, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:30 EDT
Scheduled - What is happening?
To better support iPipeline’s authentication and authorization services and take advantage of the most recent, robust features provided by the Ping Identity© suite, iPipeline is targeting to upgrade all Ping applications to their current versions. iPipeline leverages Ping identity security services to support single-sign on, direct login authorization and authentication, user access and user management. We will be updating the following applications to the current supported version of the Ping Identity suite:
• Ping Access
• Ping Directory
• Ping Federate
• Ping Delegated Admin

Apr 10, 11:00 EDT
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Resolved - Connection stability has been restored, and the system is operating normally with no further errors observed.

- iPipeline Support

Mar 31, 13:50 EDT
Monitoring - The team has deployed the fix to production, and we are seeing a reduction in errors. We will continue to monitor the system to ensure stability.

- iPipeline Support

Mar 31, 12:31 EDT
Identified - An issue affecting connectivity has been identified, and the team is currently addressing it.

- iPipeline Support

Mar 31, 12:11 EDT
Investigating - We are currently investigating a connectivity issue related to the Book of Business service. We will provide an update once the issue has been resolved.

- iPipeline Support

Mar 31, 11:44 EDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026
Resolved - We are observing normal system performance, and no further issues have been identified. With stability confirmed, we are closing this communication.
Mar 29, 09:23 EDT
Monitoring - Signature performance has improved, and the system is currently stable. The team will continue to monitor to ensure sustained performance.

- The iPipeline Support Team

Mar 27, 16:13 EDT
Investigating - We are continuing to investigate the signatgure latency issues whcih may be impacting customers. Further updates will be provided as we have more details.

- The iPipeline Support Team

Mar 27, 14:59 EDT