Resolved -
We have not experienced any further issues with the Laser App Enterprise (Desktop) application. As the service has remained stable, we are now closing this communication.
May 19, 00:18 EDT
Monitoring -
The issue impacting Laser App Enterprise (Desktop) users has been identified, and a fix has been implemented.
We are currently monitoring system performance to ensure stability and continued recovery.
May 18, 18:22 EDT
Update -
We are continuing to actively investigate the issue impacting Laser App Enterprise (Desktop) users.
Our engineering team remains engaged and is working to identify the root cause.
May 18, 15:38 EDT
Investigating -
We are currently investigating an issue impacting Laser App Enterprise (Desktop) users. Some users may encounter a 404 error when attempting to download forms or activate.
May 18, 11:10 EDT