Monitoring - A fix has been implemented and we are monitoring the results.
May 04, 2026 - 13:21 EDT
Update - We have resolved the access issue with WealthServ Investments and RepVision. Customers are able to access these systems and we are monitoring to ensure that systems are operating normally.
We appreciate your patience while we worked through the issue.
- The iPipeline Support Team
May 04, 2026 - 13:21 EDT
Investigating - We are currently investigating an issue which is preventing Customers from accessing WealthServ Investments and RepVision.
A further update will be provided by 1:30 PM ET
- The iPipeline Support Team
May 04, 2026 - 12:54 EDT
AFFIRM for Annuities
Operational
AFFIRM for Life
Operational
Agency Integrator
Operational
AlphaTrust - Embedded
Operational
AlphaTrust - SaaS
Operational
Data Feeds
Operational
DocFast
Operational
FormsPipe
Operational
IFS
Operational
iGO
Operational
iGO Client Collaboration
Operational
Illustrations
Operational
InsureSight
Operational
Laser App
Operational
Quote
Operational
Portals and Tools
Operational
Resonant
Operational
WealthServ Insurance
Operational
WealthServ Investments
Operational
XRAE
Operational
XRAE Lite
Operational
iGO Evolve
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 4, 13:54 EDT
Investigating -
We have resolved the sso access issues. We are monitoring to ensure that systems are operating normally.
We appreciate your patience while we worked through the issue.
- The iPipeline Support Team
May 4, 13:50 EDT
Monitoring -
We have deployed the fix. Confirmations have been received, and we will continue to monitor.
May 4, 13:22 EDT
Identified -
We are currently experiencing an issue where users attempting to log in via Single Sign‑On (SSO) may encounter an Error 500 during authentication. As a result, affected users may be unable to access the application. Our engineering team has identified the cause and is actively working on a fix. We are validating authentication services and related dependencies to restore full SSO functionality as quickly as possible.
May 4, 12:28 EDT
Resolved -
Team has resolved the issue and we are seeing improvements.
- The iPipeline Support Team
Apr 22, 22:23 EDT
Investigating -
We are currently experiencing issues with LifePipe. Our team is actively investigating the issue, and further updates will be provided as more information becomes available.